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Privacy Policy

This privacy policy details how we will use any personal data collected about you from the use of this website. We will update any privacy updates regarding this website on this page. This privacy policy updated on 16/01/2022

What Information We Collect

T S Business Cards & Labels collect information from users who place orders for products, enquire about services via our contact forms. Website usage information is collected using cookies, see cookies policy for more details.  

How We use Your Information

We collect data about you to process and complete orders, manage your account and contact you regarding any services you have enquired about or marketing material you have opted to receive.

We use the data collected from this website to help provide a better use experience for returning customers.  T S Business cards & Labels will not share data collected from this website with any third-party.

Whilst processing your order TS Business Cards & Labels may share your information with fraud prevention agencies.

Marketing Material

If you have opted to receive any marketing materials T S Business Cards will use this data to send you information regarding products and services that may interest you. You have the right to opt out of receiving marketing material and stop receiving information from T S Business Cards and Labels by clicking the unsubscribe button at the foot of any of our marketing emails.

Access and Correction of this information

You reserve the right to request the information we hold on you.  This can be requested by emailing tsbusinesscards@gmail.com.  We do not store any payment information.

You can contact us on ...

T S Business Cards & Labels

Unit 14 Cunningham Court

Suite 5

Lions Drive

Blackburn

BB1 2QX

01254447373

Cookies Policy 

T S Business Cards & Labels uses cookies to collect information from the website, these are text files which are stored on your computer that collect log information from the internet and behavioural information to improve user experience. This information is used to track website usage and visitor activity analytics.

You can read more about cookies at the following address http://www.aboutcookies.org.uk/

Cookies are controlled by your browser. You can set your browser to not accept cookies, the link above will give you a step by step guide on how to do this. Some elements of this website require cookies in order to function properly.

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Opening Hours

MON-FRI 9-5pm
SAT - Enquiries Only
Closed Sun & Bank Holidays

  • Do you have a walk in shop?
    Unfortunately we do not take orders face to face or over the telephone as we need the specifics of an order written down by your so we can keep referring back to this. Taking down essential information over the phone or in person can lead to miscommunication and typo errors.
  • Do you take telephone orders?
    Unfortunately we do not take orders face to face or over the telephone as we need the specifics of an order written down by your so we can keep referring back to this. Taking down essential information over the phone or in person can lead to miscommunication and typo errors.
  • What is your returns policy?
    Due to the nature of our products we do not accept returns unless there is an obvious fault with the product and it is reported within the 24 hours of the item being received. We send out previews of most of our products before we send to print, please check these previews as soon as possible so not to delay your order. Once you have accepted the final preview we take no responsibility for any errors once the order is in production. You will not receive a preview for an uploaded design, this is your responsibility and will be printed as uploaded. If the image is unsuitable to use this may not be picked up on when going to production. Please make sure all images are original PDF, PNG or SVG files. Business Cards must be in 8.5 x 5.5cm format, standard American designs do not fit our cutters and the design will be cut off. Contact us for advise if you are unsure of anything before completing your order.
  • What is your current turnaround for orders?
    Our standard turnaround time is 3-5 working days till dispatch, this does not include weekends and Bank Holidays. During busy periods our turnaround time can be 7-10 days before dispatch and then how long your selected courier can take.
  • What is your shipping policy?
    At the moment we are currently shipping UK orders but hope to send to the EU and US soon. Royal mail orders will be picked up the very next working day from you receiving your fulfillment email. 1st Class Royal Mail will take approximately 24 hours from this time. 2nd class 48 hours. You can opt for tracked service, this tracking information will be dent with your fulfillment email. Evri is a tracked service and is used for ALL free delivery services provided across the website. Please choose Royal Mail and pay if this is not suitable. Evri Next Day is not a guarantee but in most cases it will arrive within a few days. Evri Standard takes 3-5 working day. You can track your parcel. DPD is next day on all orders, this is the next working day from when the parcel has been picked up from ourselves. You can track your parcel. Please note: We cannot take responsibility for delayed parcels. The lost parcel policy is on the couriers website. If a parcel can be determined as lost we will start proceedings to investigate this. if an order is over £20 we may not refund or re-issue your order until the courier has accepted responsibility for your order. Royal Mail orders are not insured. We cannot take responsibility for tracked items if they have been delivered to a safe place or an address and have not been retrieved by yourself.

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